Training and Assessment Strategy-SIT20316 Certificate II in Hospitality SLE Core units MEM13014A Apply principles

Core units MEM13014A Apply principles of occupational health and safety in the work environment MEM14004A Plan to undertake a routine task MEM15002A Apply quality systems MEM15024A Apply quality procedures MEM16007A Work with others in a manufacturing

grief and trauma CHCDIS010 Provide person-centred services to people with disability with complex needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

shut down and restart systems with alternate supplies UEERE0001 Apply environmentally and sustainable procedures in the energy sector UETDRRF004 Perform rescue from a live LV panel Elective units UEEEL0046 Find and repair faults in LV d

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-SIT20316 Certificate II in Hospitality SLE Core units MEM13014A Apply principlesYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.