SCORM Compliant Package-RIIHAN309F Conduct telescopic materials handler operations CPP Core units BSBITU307 Develop keyboarding

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBSMB404 Undertake small business planning AHCBUS404 Operate within a budget framework TLIR4002 Source goods/services and evaluate contractors BSBSMB405 Monitor and manage small business operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

prepare and administer a construction contract CPCCBC4004 Identify and produce estimated costs for building and construction projects CPCCBC4005 Produce labour and material schedules for ordering CPCCBC4006 Select

SCORM Compliant Package-RIIHAN309F Conduct telescopic materials handler operations CPP Core units BSBITU307 Develop keyboarding* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.