RPL Kit-SITXCCS016 Develop and manage quality customer service practices Learner Resources (Skill Set) emotional and physical wellbeing HLTWHS001

emotional and physical wellbeing HLTWHS001 Participate in workplace health and safety Elective units CHCCCS019 Recognise and respond to crisis situations CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS020 Respond effectively to behaviours of concern * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTICT530 Design user experience solutions ICTPRG535 Build advanced user interfaces ICTPRG553 Create and develop REST APIs ICTSAD612 Implement and maintain uses of containerisation ICTNWK603 Plan

Core units FWPCOT2257 Use hand-held tools FWPTMM3213 Read and interpret timber truss or wall frame fabrication plans FWPCOT3226 Assess timber for manufacturing potential Elective units FWPCOR2202 Communicate and interact effectively in the workplace FWPCOR2205 Follow WHS policies and procedures FWPCOR3202 Conduct quality and product care procedures FWPCOT3308 Assemble timber wall frames FWPCOT2206 Stack and bind material FWPCOT2234 Dock material to length FWPCOT2255 Store materials FWPCOT3234 Cut material using CNC sizing machines FWPTMM2205 Cut material to length and angles MSMPCI102 Apply effective work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

The self-study guide is a tool that can be used to help a student extend their learning

RPL Kit-SITXCCS016 Develop and manage quality customer service practices Learner Resources (Skill Set) emotional and physical wellbeing HLTWHS001Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information