PowerPoint-AUMGCA001 Provide customer service MSF policies and procedures in the

policies and procedures in the construction industry CPCCVE1011A Undertake a basic construction project Electives CPCCCM1015A Carry out measurements and calculations CPCCCM1016 Identify requirements for safe tilt-up work CPCCCM2004A Handle construction materials * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

All assessment resources include context and conditions of assessment

fill and seal process FBPBPG4001 Manage bottling and packaging processes FBPBPG4002 Manage filling and packaging of fermented beverages FBPOPR3004 Set up a production or packaging line for operation FBPBEV3001 Operate and monitor a wort production process * We can develop additional elective units that are not listed on request (Please contact us for further information)

PowerPoint-AUMGCA001 Provide customer service MSF policies and procedures in theOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered