Learner Guide-SITXCCS017 Use a computerised booking system Pre-Order Core units FNSASIC314 Provide Tier

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control safety risks SITXCOM007 Show social and cultural sensitivity * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCDRG305 Install drainage systems AHCIRG345 Install pressurised irrigation systems AHCIRG346 Operate pressurised irrigation systems AHCIRG347 Maintain pressurised irrigation systems AHCMOM304 Operate machinery and equipment AHCPCM301 Implement a plant nutrition program AHCPMG301 Control weeds AHCPMG302 Control plant pests

and install stone cladding AHCLSC316 Implement a paving project AHCLSC317 Construct landscape features using concrete AHCLSC319 Implement a retaining wall project AHCPCM306 Provide information on plants and their culture AHCPGD307 Implement a plant establishment program AHCSOL304 Implement soil improvements for garden and turf areas Elective units AHCWHS301 Contribute to work health and safety processes AHCBUS407 Cost a project AHCLSC318 Erect timber structures and features AHCMOM304 Operate machinery and equipment AHCPCM204 Recognise plants AHCPGD310 Implement a landscape maintenance program AHCPCM303 Identify plant specimens * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-SITXCCS017 Use a computerised booking system Pre-Order Core units FNSASIC314 Provide TierOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce