Learning and Assessment Kit-FWPCOR2202 Communicate and interact effectively in the workplace Self-Study Guide Core units CPCCCM1012A Work effectively

Core units CPCCCM1012A Work effectively and sustainably in the construction industry CPCCCM1013A Plan and organise work CPCCCM1014A Conduct workplace communication CPCCCM1015A Carry out measurements and calculations CPCCCM2001A Read and interpret plans and specifications CPCCCM2003B Calculate and cost construction work CPCCCM2010B Work safely at heights CPCCOHS2001A Apply OHS requirements

Units of competency AHCARB408 Perform a ground-based tree defect evaluation AHCARB409 Conduct a safety audit AHCARB316 Perform pruning operations AHCARB407 Supervise and audit tree operations AHCARB406 Verify pruning specifications * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CUAPHI311 Develop and apply photo imaging industry knowledge CUAPHI313 Process photo images CUAPHI403 Enhance

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-FWPCOR2202 Communicate and interact effectively in the workplace Self-Study Guide Core units CPCCCM1012A Work effectivelyOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to