Learner Guide-SISXIND009 Respond to interpersonal conflict UEP Units of competency HLTOHC011 Apply

Units of competency HLTOHC011 Apply fluoride varnish HLTOHC008 Inform and support patients and groups about oral health HLTOHC007 Recognise and respond to oral health issues * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICPPRN3870 Use colour management for production ICPPRN3820 Produce and manage complex digital print ICPPRN4960 Set up and produce complex digital print ICPPRP4300 Manage colour ICPPRN3840 Set up and produce basic digital print ICPPRN4950 Set up and use complex colour management for production ICPPRN284 Use colour management systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXPDK001 Advise on products and services SITXFSA006 Participate in safe food handling practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-SISXIND009 Respond to interpersonal conflict UEP Units of competency HLTOHC011 ApplyOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce